Linkage

User Guide for Linkage (OVO)

To use an e-wallet through Linkage, you need to connect your e-wallet account to the platform first. Follow these steps before making a payment:
  1. Select the e-wallet you want to use, then click the Connect button. (In this guide, we will use OVO as an example).
  1. Enter the mobile phone number registered with your e-wallet.
2 input phone number
  1. Make sure you read and agree to the applicable terms and conditions.
3 tnc iframe
  1. Enter your e-wallet security code.
4.1 otp iframe
  1. If the security code entered is correct, your e-wallet account will be successfully linked to the platform.
4.2 wording success
  1. Below is the display when your e-wallet account has been successfully connected to the platform using Linkage.
5 channel after binding

How to Make a Payment

Here are the steps to make a payment using an e-wallet account that has already been linked to the platform:
  1. Select OVO as the payment method, then click the Pay button.
6 payment
  1. Enter your e-wallet security code, then confirm the payment. Make sure the transaction details are correct.
7 payment pin
  1. If the security code is valid, the payment will be successful and the transaction will be completed.
8 payment success

Failed Payment

If the payment fails due to insufficient balance, the system will display a message asking you to top up your balance first.
  1. Select “How to top up OVO”.
9 payment insufficient fund
  1. Choose the available top-up method and bank.
9.1 top up pop up

Payment Error Messages

  1. Internal Server Error.
10 contoh gagal
  1. User exceeds OTP attempt limit.
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  1. Phone number blocked.
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  1. Phone number not registered on OVO Apps!.
13 contoh gagal
  1. Insufficient balance.
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  1. Ledger system risk check rejected.
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  1. Something unexpected happen in server.
16 contoh gagal
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